Q AND A
- Does the Telephone Consumer Protection Act apply to intrastate
calls?
- Yes - “The TCPA applies not only to interstate but also to intrastate
telemarketing calls and faxes. To conclude otherwise would ignore the
statutes conforming amendment, its language with respect to local
calls, the FCC’s administrative interpretations, and the clear
legislative history.” State of Texas v American Blast Fax, Inc.,
No. A 00 CA 085 SS (W.D. Tex., Feb. 8, 2001)
- Does a recipient of an unsolicted fax advertisement have to
opt-out?
- No - "Accordingly, recipients of unsolicited facsimile
advertisements
are not required to ask that senders stop
transmitting
such materials." Citation issued to 21st Century Fax(es) Ltd. 03/08/2000
- Does a recipient of a prerecorded telephone solicitation to
their
residence have to opt-out?
- No - "Relation to subsection (b) The provisions of this
subsection shall not be construed to permit a
communication
prohibited by subsection (b) of this section." 47 USC 227 (c)(6)
- Are hang up calls from telemarketers prohibited?
- Yes - "FCC rules require that companies identify
themselves to consumers and also that telemarkers maintain
"do-not-call" lists for people
who do not wish to receive telemarketing calls from a certain
company.The practice of predictive dialing, and the resulting abandoned
calls, often does
not allow consumer to identify the company calling and make a
do-not-call request under FCC rules." FCC Consumer Alert - Predictive
Dialing: The Silence
on the Other End of the Line
- Does a do not call request apply to the person called or the
telephone number called?
- The do-not-call request applies to the telephone number - "Our
conclusion
in this instance--that a do-not-call request applies by number--is
based upon the same premise, and consistent with our overall policy
goals of the statute and the rules, to protect individuals from
unwanted telephone solicitations." In the Matter of Consumer.net v.
AT&T, 15 FCC Rcd. 281,
1999 WL 1256282 (F.C.C.) (Dec. 28, 1999)
- What about commercial free speech?
- "Nothing in the constitution compels us to listen to or view
any unwanted communication whatever its merit..." Rowan v. Post Office
397 U.S. 728 (1970)
- The provision in the Telephone Consumer Protection Act of 1991
banning
automated, prerecorded calls to residences is content-neutral. Congress
adequately
demonstrated that such calls pose a threat to residential privacy. The
ban
is narrowly tailored to advance that interest, and leaves open ample
alternative
channels of communication. Thus, it does not violate the First
Amendment.
Moser v. FCC, 46 F.3d 970 (9th Cir. 1995), cert. denied, 115 S. Ct.
2615
(1995). (This case reversed Moser v. FCC, 826 F. Supp. 360 (D. Oregon
1993)
(United States Court of Appeals, Ninth Circuit. Argued and Submitted
October
31, 1994. Decided February 6, 1995.
- “[I]t is untenable that conduct such as vandalism is protected
by
the First Amendment merely because those engaged in such conduct intend
thereby
to express an idea.” In re Michael M., 86 Cal.App.4th 718, 729 (2001)
citing
Texas v. Johnson, 491 U.S. 397, 404 (1989).
- Are survey calls exempt from the TCPA?
- No - H.R. Rep. No. 317, 102d Cong., 1st Sess. 1991, p. 13
(stating
“a call encouraging a purchase, rental or investment would fall within
the
definition [of telephone solicitation] . . . even though the caller
purports
to taking a poll or conducting a survey”); S. Rep. No. 177, 102d Cong.,
1st
Sess. 1991, p. 5 (same)
- Are prerecorded telephone solicitations to answering machines and
voice
mail regulated by the TCPA?
- Yes - The Defendant asserts the Plaintiff gave permission to
leave
the message when his answering machine answered the phone. The message
on
the Plaintiff’s answering machine invites callers to leave a message.
This
argument is without merit. The statute in question says it is unlawful
to
initiate such calls without the prior express permission of the called
party.
This clearly means the permission must be granted prior to the
initiation
of the call. It does not matter what happens after the call is made or
how
it is received regarding the issue of permission. Ryan P. Agostinelli
v.
LM Communications of South Carolina et al, No. 00-SC-86-2862, In the
Small
Claims Court, County Of Charleston, South Carolina
- What about state laws?
- Moreover, the applicability of state law is not relevant to
questions
of compliance with federal law here. Regardless of what state law does
or
does not require, US Notary had an independent obligation to comply
with
the TCPA and the Commission's associated rules. In the Matter of US
Notary,
Inc., Forfeiture Order, FCC 01-301, October 3, 2001
Unsolicited Commercial
E-mail
will be dealt with accordingly!